Billing Terms & Conditions, Shipping & Returns
Billing Terms & Payment
All orders must be paid for at the point of ordering. Payment can be made by paypal or any major credit card. We can also take phone payments using any credit or credit cards.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Refund Policy
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please call 01751 432513 or email us at sales@celebrity-poster-prints.com or by clicking our contact us page here >> Contact Us Please send us your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
You can post back your order with an enclosed letter with reasons for return to Celebrity Poster Prints, The Old Chapel, Tinley Garth, Kirkbymoorside, York, YO626AR
Shipping
Shipping Destination We currently ship exclusively to addresses within the United Kingdom. We do not offer international shipping at this time.
Delivery Service & Times All orders are shipped via Royal Mail Tracked (1-2 Business Days).
Please note that "Business Days" are Monday through Friday, excluding public holidays.
Orders placed on weekends or holidays will be processed the following business day.
Shipping Costs We offer a simple, flat-rate shipping fee for all orders, regardless of size or weight:
Standard UK Delivery: £4.99